Every minute counts in an investigation. Officers can spend hours knocking on doors or calling community members to collect digital evidence — important work, but work that takes time. Axon and Ring are working to streamline that effort. With our new Community Request integration, agencies can now invite Ring smart camera owners to share video evidence in minutes, while preserving privacy, choice, and chain of custody.

Benefits for agencies

Community Request with Ring helps accelerate investigations by expediting days of manual canvassing with instant digital outreach. Instead of knocking on dozens of doors, agencies can reach community members in moments, dramatically reducing the time it takes to surface critical leads. 

It also helps to strengthen cases by helping an agency to capture even more evidence. By expanding outreach through Ring’s network, agencies can increase their chances of finding community footage because the notification can reach a resident even when they aren't at home. 

This modernized workflow also helps agencies make better use of their resources. Officers spend less time on manual canvassing tasks and can dedicate more time to their investigation, ultimately improving both efficiency and case outcomes.

At a glance, agencies gain:

• Faster evidence collection through instant digital outreach

• Stronger cases backed by community video

• Courtroom-ready evidence with chain of custody preserved

• Video footage flows into Axon Evidence, no separate drives

Benefits for communities

For community members, the experience is designed around privacy, choice, and transparency. Participation is entirely voluntary: residents decide if and how they want to share their footage. If they decline, they remain anonymous, and agencies cannot see who received or ignored the request.

Community Request has already seen strong adoption in the field, and community members consistently praise its simplicity and ease of use.

As one Seattle resident explained:

In the past, officers asked me to share my photos via text. I didn’t really expect those to make it through into any kind of system. This time, I felt good when I received a link to an upload service because it seemed like my evidence would end up in the system.

The new integration with Ring builds on that trusted experience — maintaining the same commitment to choice, transparency, and community control — while expanding how residents can safely and securely contribute to local investigations.

Sharing is also simple and secure. With just a few taps in the Ring app, residents can upload relevant clips — no emails, no USB drives, no technical hurdles. And every request is logged publicly in the Ring Neighbors feed, ensuring visibility into how the tool is being used.

For residents, this means:

• Full privacy and control over the decision to share

• A secure and simple way to contribute through the Ring app

• Transparency with all requests logged in the Neighbors feed

• Contributing to community safety by actively supporting investigations and helping resolve crimes

From door-to-door to digital

Investigations often hinge on access to timely video evidence. While traditional canvassing and one-to-one contact will always play a vital role in ensuring no lead is overlooked, secure and remote evidence collection offers an expedited, consistent way to gather critical footage. Community Request with Ring modernizes this process by allowing agencies to send a geo-targeted request for video clips directly to Ring smart camera owners who are located near an incident.

How it works

1. Officer creates geo-targeted request
   When a crime is reported, local public safety agencies who are Ring Neighbors Verified and Axon Evidence users can submit a Community Request. Each request must include the location and timeframe of the incident, a unique investigative code, and details of what is being investigated.

2. Community notified via the Ring app
   The request appears publicly on the Neighbors feed within the Ring app, and Ring users within the designated area receive a notification.

3. Community member chooses to share or remain anonymous
   Ring smart camera owners decide what happens next. They can share relevant video clips if they want to help, or simply ignore the notification. If they ignore the request, the agency will not know — anonymity is preserved.

4. Evidence securely uploaded to Axon Evidence
   Any shared videos flow directly into Axon Evidence, where they are preserved with full chain-of-custody and ready for investigators or prosecutors. All evidence is preserved with all the metadata and audit trails needed for courtroom use.

Why it matters

The partnership between Axon and Ring is a milestone in the evolution of digital evidence collection. By combining innovative tools with community collaboration, we’re assisting with smarter, faster, and more transparent ways to solve crimes — without sacrificing privacy. For agencies, it’s an opportunity to modernize workflows, save valuable time, and build stronger cases. For residents, it’s a secure, voluntary way to contribute to public safety.

Explore how your agency can use Community Request to strengthen community partnerships and solve crimes faster. Learn more about Community Request with Ring here: http://axon.com/products/community-request/ring.